FourKites says software tool helps manage picking up and receiving appointments | 2019-09-19


Logistics software provider FourKites Inc. today unveiled a software tool it says can help facilities, carriers and third-party logistics (3PL) providers manage their pick-up and receiving appointments.

Chicago-based FourKites said this cloud-based “Appointment Manager” product will allow users to avoid wasting time on this task and “unlock” approximately 2.5 million working hours per day in industry.

The tool targets a process that FourKites says is time-consuming, largely manual, and extremely inefficient for shippers and carriers. “Everyone is affected,” FourKites founder and CEO Mathew Elenjickal said in a blog post last week. “If you are a carrier, how many working hours do you spend each day looking up appointments? What is the impact of inaccurate appointments on your dashboards? For shippers and receivers, how many time do you spend looking for dates?”

As a solution, Appointment Manager combines disparate stand-alone systems at pickup and reception locations, and integrates those platforms into a single data source, the company says. “Until now, there was no escaping the pain of managing appointments,” Elenjickal said in a statement. “This has major downstream implications on holding, driver productivity, and warehouse and dock operations. It’s high time we looked beyond monetizing something as simple and basic as appointments in one place. We hope that an integrated system will untangle the current mess, facilitate real-time collaboration and improve relationships between supply chain partners.”

The new product follows FourKites’ 2019 release of a Lane Connect tool that helps shippers improve asset utilization by analyzing historical lane patterns, and its DynamicETA platform that predicts arrival times. freight with greater precision and tighter time windows than before. Both launches followed the company’s announcement that it had landed $50 million in venture capital in February and planned to use the money to fuel the growth of its real-time visibility network for shippers and carriers.


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